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CX Champion 2024

CX Leader 2024

CX Team of the Year

Sponsored by:

Abtran

Best Use of Data Analytics in CX

CX Rising Star of the Year

CX Impact in Retail

CX Impact in Utilities & Healthcare

Sponsored by:

Workair

CX Impact in Food/Drink

Best Use of Technology

CX Impact in Tourism & Hospitality

CX Impact in Financial Services

CX Impact in Government & Public Sector

Sponsored by:

Workair

CX Impact in Transport, Logistics & Delivery

Best Use of Customer Insights to Improve CX

CX Impact in Professional Services

CX Impact in Technology, Media & Telecoms

CX Impact in Entertainment & Leisure

Best Innovation in CX

Best Customer Loyalty & Reward Programme

Digital Impact in CX

CX Impact in Pharmacy/Health

CX Impact in Utilities & Services