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Irish CX Impact Awards 2026 entries closing soon

Entries for the Irish CX Impact Awards 2026 are closing on 14 August, with Ireland's customer experience community invited to submit across 27 categories spanning customer service, digital experience, customer loyalty, and service excellence. Winners will be announced at the awards gala on 4 November 2026 at the Crowne Plaza Hotel, Santry, where outstanding achievement in customer experience will be celebrated before hundreds of senior executives.

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Gavin Carpenter confirmed as judge for Irish CX Impact Awards 2026

Gavin Carpenter, CEO of Phonovation since 2006, joins the judging panel for the Irish CX Impact Awards 2026, bringing two decades of senior leadership in telecommunications and customer engagement technology alongside prior experience in senior management roles at Esat Telecom, Energis, and Colt Telecom. As the driving force behind one of Ireland's leading customer service technology companies, Carpenter contributes a practitioner's command of digital customer experience, service excellence, and the technology decisions that underpin effective customer-centric strategy to the evaluation process.

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Eddie Stack joins Irish CX Impact Awards 2026 judging panel

Eddie Stack, CX Director at Insight6 Ireland, joins the judging panel for the Irish CX Impact Awards 2026, bringing over four decades of business experience and 25 years specialising in customer experience strategy and service excellence to the evaluation process. With his career defined by empowering organisations to elevate customer satisfaction and build customer-centric cultures, Stack contributes a practitioner's perspective on what outstanding CX looks like in practice to the assessment of entries across the awards programme.

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Darragh Brien named as judge for Irish CX Impact Awards 2026

Darragh Brien, Apprenticeship Engagement Specialist at the National College of Ireland, joins the judging panel for the Irish CX Impact Awards 2026, bringing a 20-year career spanning international hospitality, recruitment, and workforce development to the evaluation of customer experience excellence in Ireland. His grounding in service excellence, customer-centric strategy, and employee experience contributes a people-centred perspective to the assessment of entries across the awards programme.

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The Irish CX Impact Awards 2026

The Irish CX Impact Awards 2026

November 4th, 2026

Crowne Plaza Hotel, Santry

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