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Eddie Stack joins Irish CX Impact Awards 2026 judging panel

Eddie Stack, CX Director at Insight6 Ireland, joins the judging panel for the Irish CX Impact Awards 2026, bringing over four decades of business experience and 25 years specialising in customer experience strategy and service excellence to the evaluation process. With his career defined by empowering organisations to elevate customer satisfaction and build customer-centric cultures, Stack contributes a practitioner's perspective on what outstanding CX looks like in practice to the assessment of entries across the awards programme.

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Darragh Brien named as judge for Irish CX Impact Awards 2026

Darragh Brien, Apprenticeship Engagement Specialist at the National College of Ireland, joins the judging panel for the Irish CX Impact Awards 2026, bringing a 20-year career spanning international hospitality, recruitment, and workforce development to the evaluation of customer experience excellence in Ireland. His grounding in service excellence, customer-centric strategy, and employee experience contributes a people-centred perspective to the assessment of entries across the awards programme.

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Rachael Corcoran announced as judge for Irish CX Impact Awards 2026

Rachael Corcoran, Director and Digital Engagement Lead Ireland at EPAM Systems, joins the judging panel for the Irish CX Impact Awards 2026, bringing expertise in digital customer experience, customer experience strategy, and innovation consulting developed across fintechs, software startups, digital agencies, and large financial services institutions. As Chairperson and Founding Member of the Customer Experience Professionals Association in Ireland, Corcoran contributes both a practitioner's command of customer-centric strategy and a leadership role at the heart of Ireland's CX professional community to the evaluation process.

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Ann Marie O'Donnell confirmed as judge for Irish CX Impact Awards 2026

Ann Marie O'Donnell, Director of Customer Strategy at Actavo, joins the judging panel for the Irish CX Impact Awards 2026, bringing over 20 years of customer experience strategy, journey mapping, and employee engagement expertise gained working with leading international brands across Ireland, the United Kingdom, and the Caribbean. A specialist in inclusive customer experience design for customers with varying abilities, O'Donnell contributes a practitioner's command of CX framework development, capability management, and measurement systems to the evaluation process.

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Endava and Upstream Works launch agentic CX platform to capture AI-native enterprise demand

Take2Eton recruits Reed and Mackay's client experience chief to anchor growth push

OneJourney partners with MPS to enhance hotel payment customer experience

Instadesk launches AI Customer Experience Lab in Uzbekistan with Huawei and iFLYTEK to serve Central Asian enterprises

Shift4 rolls out all-in-one payments and tax-free shopping device to simplify international retail customer experience

Wavenet commits £7.4 million to AI-powered service management and contact centre platform across UK operations

DXC Technology opens 200,000-square-foot AI-first Customer Experience Centre in Bengaluru to scale enterprise AI adoption

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The Irish CX Impact Awards 2026

The Irish CX Impact Awards 2026

November 4th, 2026

Crowne Plaza Hotel, Santry

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