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Millies Beauty shortlisted for CX Team of the Year at Irish CX Impact Awards 2025

Looking back to the Irish CX Impact Awards 2025, Millies Beauty was shortlisted for the CX Team of the Year award for a customer experience approach that went beyond transactional service delivery to build a community around expert-led guidance, seamless interaction, and the kind of trust that converts satisfied customers into genuine brand advocates. As the 2026 cycle draws closer, the standard Millies Beauty brought to the shortlist sets a meaningful benchmark for the teams now preparing to make their case.

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Editor's Pick

Beyond the CX Function: Why Irish Organisations Must Adopt the Total Experience Operating Model
Editor's Pick

Vodafone Ireland marks 25 years with investment to enhance customer experience infrastructure
Editor's Pick

Solidroad secures funding to advance AI-powered customer support quality assurance
Insights Insights Past Winners

Allianz Ireland shortlisted for Best Customer-Centric Culture at Irish CX Impact Awards 2025

In a rewind to the Irish CX Impact Awards 2025, Allianz Ireland was shortlisted for the Best Customer-Centric Culture award for a deeply embedded organisational commitment to customer-centricity that extended well beyond front-line service delivery into the values, behaviours, and leadership practices shaping the business from the inside. As the 2026 cycle approaches, the standard Allianz Ireland brought to the shortlist sets a meaningful benchmark for the organisations now preparing to make their case.

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Insights Insights Past Winners

New Ireland Assurance shortlisted for Customer Contact Centre of the Year at Irish CX Impact Awards 2025

Revisiting the Irish CX Impact Awards 2025, New Ireland Assurance was shortlisted for the Customer Contact Centre of the Year award, recognised last year for delivering over 390,000 customer interactions annually through a model that balanced digital innovation, empathetic service, and continuous improvement within a complex regulated environment. As the 2026 cycle draws closer, the standard New Ireland Assurance brought to the shortlist, where operational scale and genuine customer-centricity advanced together, sets a meaningful benchmark for the organisations now preparing to make their case.

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Insights Insights Past Winners

STATSports Group wins CX Impact in Public & Professional Services at the Irish CX Impact Awards 2025

Looking back at the Irish CX Impact Awards 2025, STATSports Group claimed the CX Impact in Public & Professional Services award for a structured, evidence-rich customer success strategy that demonstrated measurable impact across both customer metrics and employee engagement. The win set a compelling benchmark for professional services organisations seeking to embed genuine customer-centricity across every level of the business, raising the standard that future entrants in the category will be expected to meet.

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Shenzhen retail brands enhance customer experience through flagship store expansion

Adobe launches CX Enterprise Coworker to advance agentic customer experience orchestration

NAPA Auto Parts launches ecommerce platform to enhance consumer customer experience

Spectrio launches Intelligent Engagement Suite to revolutionize physical location customer experience

Customer Science appoints COO to advance international customer experience expansion

Adobe partners with Tesco to advance AI-driven customer experience personalisation

Corpshore Uganda scales AI operations to meet customer experience demand surge

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The Irish CX Impact Awards 2026

November 6th, 2026

Royal Marine Hotel, Dun Laoghaire

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