Global Banner
Featured

Gavin Carpenter confirmed as judge for Irish CX Impact Awards 2026

Gavin Carpenter, CEO of Phonovation since 2006, joins the judging panel for the Irish CX Impact Awards 2026, bringing two decades of senior leadership in telecommunications and customer engagement technology alongside prior experience in senior management roles at Esat Telecom, Energis, and Colt Telecom. As the driving force behind one of Ireland's leading customer service technology companies, Carpenter contributes a practitioner's command of digital customer experience, service excellence, and the technology decisions that underpin effective customer-centric strategy to the evaluation process.

Read More →
Editor's Pick

TAPP builds 50-pilot proof of concept before seeking £800,000 to take NFC platform beyond Northern Ireland
Editor's Pick

Volvo Cars Ireland franchisees commit €40 million to reposition network ahead of centenary
Editor's Pick

Protecting the Gains: What the Qualtrics 2026 Consumer Experience Trends Report Tells Irish Organisations About Building on Progress
Judge's Profile Judge's Profile Judge's Profile

Eddie Stack joins Irish CX Impact Awards 2026 judging panel

Eddie Stack, CX Director at Insight6 Ireland, joins the judging panel for the Irish CX Impact Awards 2026, bringing over four decades of business experience and 25 years specialising in customer experience strategy and service excellence to the evaluation process. With his career defined by empowering organisations to elevate customer satisfaction and build customer-centric cultures, Stack contributes a practitioner's perspective on what outstanding CX looks like in practice to the assessment of entries across the awards programme.

Learn More →
Judge's Profile Judge's Profile Judge's Profile

Darragh Brien named as judge for Irish CX Impact Awards 2026

Darragh Brien, Apprenticeship Engagement Specialist at the National College of Ireland, joins the judging panel for the Irish CX Impact Awards 2026, bringing a 20-year career spanning international hospitality, recruitment, and workforce development to the evaluation of customer experience excellence in Ireland. His grounding in service excellence, customer-centric strategy, and employee experience contributes a people-centred perspective to the assessment of entries across the awards programme.

Learn More →
Judge's Profile Judge's Profile Judge's Profile

Rachael Corcoran announced as judge for Irish CX Impact Awards 2026

Rachael Corcoran, Director and Digital Engagement Lead Ireland at EPAM Systems, joins the judging panel for the Irish CX Impact Awards 2026, bringing expertise in digital customer experience, customer experience strategy, and innovation consulting developed across fintechs, software startups, digital agencies, and large financial services institutions. As Chairperson and Founding Member of the Customer Experience Professionals Association in Ireland, Corcoran contributes both a practitioner's command of customer-centric strategy and a leadership role at the heart of Ireland's CX professional community to the evaluation process.

Learn More →

Morrisons deploys Everseen's vision AI across self-checkout tills

Capita books £424.6 million TfL extension and sells contact centre for £1 in the same week

Monzo Business reaches one million UK customers as digital banking closes the SME switching gap

Endava and Upstream Works launch agentic CX platform to capture AI-native enterprise demand

Take2Eton recruits Reed and Mackay's client experience chief to anchor growth push

OneJourney partners with MPS to enhance hotel payment customer experience

Instadesk launches AI Customer Experience Lab in Uzbekistan with Huawei and iFLYTEK to serve Central Asian enterprises

Discover What's Happening

View our events →

The Irish CX Impact Awards 2026

The Irish CX Impact Awards 2026

November 4th, 2026

Crowne Plaza Hotel, Santry

Sponsor an Award →
Customer Experience Insights, Straight to Your Inbox

Explore our newsletters

Join our Newsletter to receive the latest industry trends, expert tips, and exclusive insights delivered straight to your inbox!