About the Awards

The Irish CX Impact Awards, established in 2018, honour organisations that excel in measuring and managing customer experience. Winning demonstrates your commitment to creating exceptional experiences for your customers, which in turn drives business success.

A distinguished panel of CX professionals from Ireland's top companies will assess entries, ensuring a rigorous and relevant evaluation process.

The programme aims to raise the bar for customer experience in Ireland. By recognising outstanding achievements, it inspires businesses to prioritise CX as a key driver of success.

About the Organisers

The Irish CX Impact Awards are presented by BusinessRiver, Ireland's leading B2B business community platform. They have a proven track record of organising prestigious industry awards programmes, including the Irish Sponsorship Awards, Event Industry Awards, and more.

Visit our website or our dedicated page on The Irish Times for a comprehensive overview. The awards process offers shortlisted finalists and winners national exposure through The Irish Times Online, our Communications Partner.

Participation in the awards is free of charge. Entries are evaluated by an independent panel of experts from various backgrounds, including academia and industry professionals.