2025 Shortlist
Announcing the Finalists for the 2025 Irish CX Impact Awards
We're delighted to reveal this year's shortlist. Winners will be announced at the Awards Gala on 4th December 2025 at the Royal Marine Hotel, Dun Laoghaire.
View Finalists by Category
CX Champion 2025
The winner of this award will be announced at the awards ceremony.
CX Leader 2025
The recipient of this award will be announced at the awards ceremony.
Customer Contact Centre of the Year
FINALISTS
Most Engaging Employee Programme
FINALISTS
CX Manager of the Year
FINALISTS
CX Team of the Year - Large
FINALISTS
CX Team of the Year
FINALISTS
CX Rising Star of the Year
FINALISTS
Best Use of AI in Customer Experience (CX)
FINALISTS
Best Online Experience & User Interface
FINALISTS
CX Impact in Retail & In-Store Experience
FINALISTS
Best Innovation in CX
FINALISTS
Digital Impact in CX
FINALISTS
Best Use of Technology
FINALISTS
Best Customer Loyalty & Reward Programme
FINALISTS