CX Rising Star of the Year


Visit our 'How to Enter' page for our Items Checklist & Step-by-Step Guide. CLICK HERE.

Once you have created your PDF submission and you have all items in the Items Checklist, submit your entry via the Online Entry Form. CLICK HERE.

This award is open to CX professionals with less than five years' experience in this area. The judges will look for evidence of outstanding achievement in handling ordinary and extra ordinary duties showing creativity, initiative, and teamwork in the pursuit of adding value to their organisation and to the customers. The individual can be nominated by themselves or by a third party, but please ensure you have their permission to do so. Entry is by a five A4 page submission; the judges will be looking for clear information backed up by facts that pays particular attention to the criteria listed below.

Entry is by a 5-page A4 PDF submission; the judges will be looking for a clear plan and evidence that it is delivering on core objectives, paying attention to the criteria listed below.

  • Career Summary: A summary that describes the first five years of their career to date as a CX professional and any qualifications.
  • Key Achievements: Demonstrate their achievements, what makes this individual stand out from colleagues (above and beyond what would be expected at this stage of their career) and how have they added practical value to their organisation and to the customer.
  • Innovation: Please include details of any unique efforts or uses of technology introduced by the individual that successfully that has benefited the organisation and/or their customers.
  • Other facts & statements: Include any other statements or facts that support the entry, including a supporting letter from the nominee’s head of department or supervisor.