Judging Panel

An independent panel of recognised and expert judges, both domestic and international, drawn from academia, business and broader related sectors will determine the winners of the Irish CX Impact Awards.

We understand the importance of a fair and objective judging process. That's why we assemble a prestigious panel of industry leaders, renowned for their extensive knowledge, enthusiasm, and expertise in customer experience.

Our selection process is meticulous. Judges are bound by strict confidentiality agreements and declare any potential conflicts of interest. Entries with conflicts are reassigned, ensuring complete impartiality.

This unwavering commitment to integrity is the foundation of our awards programme. Become a part of recognising industry excellence. If you're interested in joining the judging panel, email your details to judges@businessriver.com

2024 Judging Panel

Agnieszka Jozwiak (Judging Coordinator)

Customer Experience Consulting & Advisory, CXPA Ireland

Agnieszka is a CX professional with over 15 years’ proven track record of improving business operating models and innovating service design utilising experience management strategies built around knowledge centred services VIEW MORE

Jennifer Brennan

CEO, Thrive Marketing

Jennifer is an experienced marketing and communications professional with a demonstrated history of working in the private and non-profit sector. VIEW MORE

Tara Martin

Vice-President Customer Success, RentalMatics

Tara has over two decades of experience in strategy formulation, business development, customer experience design and delivery, and driving digital transformation in the car rental industry. Since 2021 she has been serving as Vice President - Customer Success at RentalMatics VIEW MORE

Eddie Stack

CX Director, Insight6

Eddie Stack is an insight6 CX Specialist based in Ireland, leveraging over 25 years of industry expertise. Eddie has also served over nine years as an Executive Director for BNI working with a vast array of businesses where customer service is key. VIEW MORE