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Explore industry news, insights, and updates from the Irish CX Impact Awards.

DTH Travel sharpens guide training to elevate booking confidence

Author: Travel Daily Media

DTH Travel is doubling down on guide training across its 14 Asian destinations, launching The Essential Tour Guide Handbook to reinforce professional excellence and cultural sensitivity.

Self-driving shuttle hits the road in Belfast Harbour

Author: Belfast Telegraph

Belfast Harbour has launched Northern Ireland’s first self-driving public shuttle, the Harlander, connecting the Titanic Quarter train station to the Catalyst tech campus.

Emirates to add third daily Dublin flight as demand grows

Author: Travel Daily Media

From 26 October, Emirates will operate a third daily service between Dublin and Dubai, offering greater flexibility for Irish passengers and increased cargo capacity.

Majority of NI businesses stuck with energy suppliers despite cost pressures

Author: The Irish News

A new survey by the Utility Regulator reveals that 62% of non-domestic electricity customers in Northern Ireland have not switched suppliers in the past five years—even during the height of the energy cost crisis.

Experience rewired

Author: April Lara

There’s a shift happening—not in what customers want, but in how sharply businesses are tuning in.

Voxpro’s Dan Kiely joins AI start-up Momntum after €1m raise

Author: Irish Times

Dan Kiely, founder of customer experience giant Voxpro, has joined the board of Irish AI start-up Momentum following its €1 million funding round.

Scalefusion and e92spark partner to deliver next-gen endpoint security across UK & Ireland

Author: TMCNet News

Unified Endpoint Management (UEM) leader Scalefusion has joined forces with UK-based cybersecurity distributor e92spark to boost endpoint security and management across the UK and Ireland.

AI startup takes aim at costly chemo delays in cancer care

Author: Irish Times

Irish healthtech spinout eAltra is using artificial intelligence to tackle one of cancer care’s most persistent inefficiencies – last-minute chemotherapy cancellations.

Unified powers smart CCTV rollout for Antrim businesses

Author: 4NI

Unified Integrated Systems is partnering with Antrim and Newtownabbey Borough Council to deliver enhanced security for local businesses through an expanded grant scheme.

Konversational enters US market with €5m expansion plan

Author: RTE News

Irish tech consultancy Konversational is launching its first US office in New York, marking a major international growth milestone.

Discover What's Happening

The Irish CX Impact Awards

December 4th, 2025

Royal Marine Hotel, Dun Laoghaire

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