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VisionR eyes global growth with AI-driven customer insights
Author: Silicon Republic
As AI continues to reshape the retail landscape, Dublin-based VisionR is stepping up.
Seamless futures
Author: April Lara
Customer experience is evolving into something deeper, sharper, and more structural.
Zoom doubles down on AI-first contact centres in India
Author: The Hans India
Zoom has launched its AI-powered Contact Centre solution in India, offering an all-in-one omnichannel platform built to elevate customer and employee experiences.
Redesign checkout to unlock retail growth
Author: The Sun
Checkouts are no longer the endgame. From high-end beauty to fashion and even supermarkets, retail leaders are redesigning the customer journey—ditching traditional counters in favour of seamless, concierge-style interactions.
Currys rethinks in-store experience to prioritise accessibility
Author: Irish Examiner
Currys Ireland is transforming retail inclusion with the rollout of WelcoMe, a platform that lets customers pre-book visits and flag accessibility needs—from sensory sensitivities to mobility support.
Private luxury becomes business-critical at Dublin Airport
Author: Dublin Airport
Dublin Airport’s Platinum VIP terminal is no longer a niche indulgence—it’s becoming essential infrastructure for high-stakes business travel.
Reconciliation gets smarter at scale
Author: Irish Tech News
As financial institutions juggle rising transaction volumes and regulatory pressures, the Council of Europe Development Bank is taking a future-focused approach, partnering with Tata Consultancy Services to automate and streamline its reconciliation processes.
Digital passports will redefine how products connect with people
Author: About Amazon
The EU’s upcoming Digital Product Passports (DPPs) aren’t just a regulatory shift, they’re a strategic lever for business growth, operational efficiency, and stronger customer trust.
Walmart signals the next leap in customer experience with genAI assistant
Author: Retail Insight Network
Walmart’s latest move is a signal to the entire retail industry.


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