Stay Informed on Corporate Sustainability

Author: The Hans India

Zoom has launched its AI-powered Contact Centre solution in India, offering an all-in-one omnichannel platform built to elevate customer and employee experiences.

Author: The Sun

Checkouts are no longer the endgame. From high-end beauty to fashion and even supermarkets, retail leaders are redesigning the customer journey—ditching traditional counters in favour of seamless, concierge-style interactions.

Author: Irish Examiner

Currys Ireland is transforming retail inclusion with the rollout of WelcoMe, a platform that lets customers pre-book visits and flag accessibility needs—from sensory sensitivities to mobility support.

Author: Dublin Airport

Dublin Airport’s Platinum VIP terminal is no longer a niche indulgence—it’s becoming essential infrastructure for high-stakes business travel.

Author: Irish Tech News

As financial institutions juggle rising transaction volumes and regulatory pressures, the Council of Europe Development Bank is taking a future-focused approach, partnering with Tata Consultancy Services to automate and streamline its reconciliation processes.

Author: About Amazon

The EU’s upcoming Digital Product Passports (DPPs) aren’t just a regulatory shift, they’re a strategic lever for business growth, operational efficiency, and stronger customer trust.

Author: April Lara

Across industries, a powerful shift is taking shape.

Author: Retail Insight Network

Walmart’s latest move is a signal to the entire retail industry.

Author: Venture Beat

As AI sweeps through customer service, Solidroad is taking a different path — one that doesn’t replace humans, but makes them better.

Author: Sync NI

As customer expectations surge, Qualcom is doubling down on its commitment to smart, secure, and scalable IT solutions.