Workday, Inc. has announced the launch of a new AI Centre of Excellence (CoE) in Dublin, Ireland, its EMEA headquarters, backed by a three-year €175 million investment and the creation of 200 specialised AI roles. The initiative positions Dublin as a strategic hub for Workday’s AI innovation across Europe and expands the city’s role in the company’s global research and development strategy.

Since 2008, Workday’s Dublin team has driven core AI-embedded solutions, including Workday Learning and Workday Assistant. The new CoE will accelerate AI innovation, expand partnerships across Ireland’s innovation ecosystem, and strengthen capabilities in AI, cybersecurity, engineering, and research. 

The centre will serve as the engine for products such as Workday Illuminate™ and Workday AI Agents, which are used by over 75 percent of Workday’s core customers to transform business operations and manage enterprise AI workflows.

The CoE supports a 24-hour innovation model spanning EMEA, North America, and Asia-Pacific, enabling faster delivery of AI-enabled solutions while ensuring compliance with regional regulations such as the EU AI Act and Pay Transparency Directive. 

Workday will also collaborate with Irish SMEs and AI start-ups through its Workday Innovation Network, and partner with universities including Trinity College Dublin and Dublin City University to embed academic research and post-doctoral expertise within R&D teams.

Workday is investing in workforce upskilling with executive-level AI training and postgraduate programmes, ensuring employees can lead AI initiatives and drive human-centred technology adoption. The company will also expand its EMEA headquarters at College Square with a new Customer Experience Centre to support collaboration with European customers.

Gerrit Kazmaier, President of Product and Technology at Workday, noted the centre will ensure AI solutions are purpose-built, compliant, and deliver tangible business value across industries.

Read the full article to see how Workday is shaping AI innovation and human-centred enterprise solutions in Europe.