Heathrow Airport has unveiled a £1.3 billion investment programme for 2026 aimed at enhancing passenger experience and operational efficiency across its terminals. The project will deliver major infrastructure upgrades while maintaining ongoing airport operations.

Construction will begin on a revamp of Terminal 4, introducing a new multi-storey car park and upgraded check-in areas, with completion expected in 2031. In Terminal 2, work will start on a dedicated baggage system capable of handling 31,000 bags daily, reducing misconnected luggage and lowering operational costs for airlines.

The airport is also rolling out a network of AI-enabled cameras across its stands. These cameras will analyse operational data to accelerate aircraft turnaround times, improving punctuality and reducing costs for airlines. Full coverage across all terminals is scheduled by the end of 2026.

Accessibility is a key focus, with investment in new purpose-built assistance areas in Terminal 2, upgrades to mobility equipment, and enhancements across existing facilities. Heathrow will launch its Tailored Travel Guide, allowing passengers with access needs to receive personalised step-by-step navigation for each stage of their journey.

Thomas Woldbye, CEO of Heathrow, said: “Passengers should expect that every time they travel through Heathrow their journey is better than the last. Last December, we said we’d invest in operational performance and this year we’re the most punctual hub in Europe, almost 99% of bags travelled on expected flights and 97% of security queue times were below 5 minutes… I’m excited to unveil next year’s programme which will make Heathrow more user-friendly, more efficient and more resilient for our customers.”

The investment will flow directly into Heathrow’s supply chain, supporting nationwide economic growth while enhancing passenger experience and operational reliability.

Read more on Heathrow’s 2026 investment and its impact on efficiency and accessibility.

(Photo Credits to Heathrow)