Global Vision AI provider Everseen has announced acquisition of the Viztel portfolio from RadiusAI, extending its Vision AI platform from checkout across the entire store.

The acquisition closes the blind spot between checkout and broader store operations, giving retailers single AI-powered view of customer journeys, operations, and store performance whilst enhancing customer experience through unified intelligence spanning loss prevention, store operations, and workforce productivity according to Business Wire.

Everseen has become the industry's leading platform for AI-powered revenue recovery, helping the world's largest retailers improve profitability through solutions including EverCheck, EverShelf, and EverEagle. Viztel extends that intelligence across the entire store, from the moment a shopper walks in to where they move, what they engage with, how long they dwell, how queues form, and how they check out.

Together, the platforms create unified Vision AI system spanning checkout, shelves, inventory, store operations, workforce productivity, and customer journeys, giving retailers one intelligent view of the physical store environment.

Viztel is a computer vision platform that turns existing camera infrastructure into business intelligence spanning customer and product journey analytics, heat maps and dwell time, queue and occupancy analytics, inventory and freshness monitoring, and hazard and safety detection. The platform is built with privacy by design, generating insight from anonymised data with no facial recognition and no capture of personally identifiable information.

Joe White, Chief Executive Officer of Everseen, stated, "Everseen became the market leader by helping retailers recover value at scale through Vision AI. With Viztel, we're extending that same proven intelligence beyond checkout to the entire store. Bringing together customer and product journeys, store operations, workforce productivity, and revenue recovery on one AI platform makes us uniquely positioned to help retailers understand not just what's happening in their stores, but why and act on it."

Bobby Chowdary, founder and CEO of RadiusAI, who is joining Everseen as part of the acquisition, noted, "We built Viztel to give retailers a complete picture of everything that happens in their stores, and I'm delighted that this portfolio is moving to Everseen."

Everseen's technology is deployed across more than 150,000 checkouts and 10,000 stores worldwide, trusted by 11 of the top 20 global retailers.